Ready to Move Out? Let’s Make It Easy
Moving out of your storage unit?
We’ve made it simple with a quick 5-step guide.
Just follow the checklist below to avoid extra charges and wrap things up smoothly!
1. Notify us at least 5 days in advance.
Let your facility manager know you're planning to move out. A quick call or message works!
2. Clean out your unit completely.
Take all items and trash with you, and sweep out the space so it’s clean for the next renter..
-Please note: A cleaning fee will be charged if anything is left behind.-
3. Leave your lock & key behind.
Be sure to leave both the lock and the key inside the unit—we do not keep spare keys, so we need yours to properly close out the unit.
4. Place the lock & key inside of the unit.
Leave the lock and key on the floor inside the unit so we know it’s ready to be closed out.
5. Send us a picture of your clean, empty unit.
Text a photo to (743) 500-2569 showing the empty unit with the unit number clearly visible.
Still have a question?
Call us at 919-261-8800 to speak with a manager & we will be happy to help!