Role Summary

We’re hiring a high-caliber operator with a real-estate mindset to own day-to-day performance across our self-storage portfolio. You’ll lead site managers, drive revenue (sales/marketing/pricing), tighten operations (process, audits, collections, maintenance), and manage the P&L by facility. This role is designed to de-risk the business by taking the operational helm—freeing ownership to focus on strategy, construction, and technology. In short: run the management company.

What you'll do

• Own results across assigned facilities: occupancy, revenue per available unit (RevPAU), NOI, and cash conversion.

• Run a tight ship: implement/maintain SOPs; ensure immaculate facilities, secure sites, and efficient workflows.

• Lead weekly operating rhythm: KPI review, blocker removal, and focused action plans by site.

• Execute monthly site audits (cleanliness, security, merchandising, signage, unit health, delinquency/collections).

• Coordinate CapEx & light construction with development partners; keep timelines and budgets on track.

• Drive pricing and revenue management (street rates, dynamic adjustments, promotions, renewals, rent increases).



• Oversee collections strategy and execution; reduce bad debt and days delinquent.

Continuous Improvement & Tech

• Find inefficiencies and fix them (in order of priority): revenue ↑, asset utilization ↑, team/time efficiency ↑, expense ↓.

• Partner with ownership on construction/tech initiatives; be “in the weeds” where it matters and independent where it doesn’t.