Protection Plan vs. Insurance Coverage: All You Need to Know

Elise Barnett • April 10, 2025

Worry Less with the Right Coverage for Your Unit

It is important to understand that our Protection Plan is not an insurance policy. It is a limited waiver of our liability for covered losses. While it functions similarly to insurance, it is designed specifically for our facility and offers fast, direct support if a claim is needed.


Traditional insurance policies may involve longer wait times, higher deductibles, or limited coverage for offsite storage. Our Protection Plan is simple, affordable, and tailored to storage related risks.


Why Coverage Is Required


To help protect all customers against unexpected loss, every storage unit must have some form of coverage.


American Self Storage does not insure your belongings. This is standard across the self storage industry. Your stored items remain your responsibility, and in the event of damage, theft, or loss, insurance or a protection plan must be in place.


Requiring coverage is not only for facility protection. It gives you peace of mind knowing your belongings have a safety net. Coverage is especially important for paperwork and records, which is why how to properly store important documents and files also plays a role in long term protection.


Why Our Protection Plan Is Recommended


Many homeowners and renters insurance policies either exclude offsite storage or provide limited coverage with high deductibles.


Our Protection Plan is:


  • Designed specifically for storage unit risks
  • Tailored to our facility layout and operations
  • Easy to enroll in without third party insurers
  • Faster and simpler when filing claims


This approach allows issues to be resolved more efficiently when something unexpected occurs. Understanding what is worth protecting often starts with deciding what should you store and what belongs elsewhere.


Our Protection Plan Options


Enrollment is quick and flexible. You can opt in at move in or add the plan at any time by speaking with your site manager.


Plan details include:

  • Starting at $12 per month for $2,000 in coverage
  • Higher coverage limits available up to $5,000
  • Coverage activates immediately once enrolled
  • Automatically renews monthly with rent


What Our Protection Plan Covers


The Protection Plan provides reimbursement for certain covered losses up to your selected limit.


Covered events may include:

  • Fire or smoke damage
  • Water damage
  • Theft with visible signs of forced entry
  • Vandalism


Coverage applies when loss occurs due to negligence or circumstances within our legal responsibility. Most claims have no deductible unless a proper disc or cylinder lock was not used in theft cases.


What Happens if Proof of Insurance Is Not Provided


If proof of third party insurance is not supplied at move in or during the rental period, we may automatically enroll your account in the Protection Plan.


This ensures:

  • Compliance with the rental agreement
  • Continuous protection for your belongings


If you prefer to use your own insurance, you can provide proof of coverage and the plan will be removed.


No Coverage Without Active Payment

Customers storing belongings at storage units in Thomasville NC can choose between approved insurance or our Protection Plan to meet coverage requirements. Protection Plan coverage requires your account to remain current.


If payment is missed:

  • Coverage is suspended
  • Losses during the unpaid period are not eligible for reimbursement


Reinstatement may be possible after payment is brought current, but claims cannot be filed for gaps in coverage.


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